Sales Coordinator free of cost 6 month

Sales Coordinator free of cost 6 month

Brief Job Description: Individuals at this job are responsible for back-end sales activities

Personal Attributes: This job requires the individual to enter details of sales transactions into the sales system/ software, generate invoices and manage collections on behalf of the company. The individual also prepares MIS reports for management on the quantity of inventory sold and sales value generated.

Qualifications Pack Code	MES/Q0204
Job Role	Sales Coordinator This job role is applicable in both national and international scenarios
Credits(NSQF)	TBD	Version number	1.0
Sector	Media and Entertainment	Drafted on	09/11/2014
Sub-sector	Television, Print, Radio, Digital, Out-of-home	Last reviewed on	21/11/2018
Occupation	Ad Sales / Account Management/ Scheduling/ Traffic	Next review date	20/06/2021
NSQC Clearance on	22/08/2019

Job Role	Sales Coordinator
Role Description	Back-end sales activities/ coordination
NSQF level	4
Minimum Educational Qualifications Maximum Educational Qualifications	Class XII Graduate
Prerequisite License or Training	Sales Operations (Suggested)
Minimum Job Entry Age	18 years
Experience	1-3 years
Applicable National Occupational Standards (NOS)
Performance Criteria	As described in the relevant OS units

Keywords /Terms	Description
Ad views	Total number of times the advertisement has been seen by the audience
Barter	An offer in which advertisement space/time is exchanged for goods/ non- monetary consideration
Billing	The total invoiced value payable by the client for the advertisement time/space purchased
Budget	Budget is an estimate of the total cost of production that may include a break-up of cost components
Campaign	Advertisement effort across media platforms, planned during a specific time period
Day parts	Specific time-slots during the day
Effective rate	The final advertisement rate offered to the client after discounts
Frequency	The number of times the audience is exposed to an advertisement in a particular medium
Make-good	A repeat run of an advertisement to compensate for an error or omission by the broadcaster
Market share	The share of the company in the total market of a product/service
Media buyer	An individual handling purchases of advertising space/time across advertising mediums
Media planner	An individual skilled in selecting and determining the correct use of advertising space/media on behalf of an advertiser
Rate	The fee for a unit of advertisement space or time
Reach	The total size of the audience that the medium is able to communicate with
Sales Forecast	Predictions and estimates based on historical sales performance using trends and assumptions for the current period
Schedule	A list of advertisements planned to be a part of the campaign
Sponsorship	Paid advertising in the form of specifically generated programming/content advertising for the product/service of the client
Target Audience	Set of individuals with similar characteristics that are prospective customers of the advertisers’ product/service
Target Market	The geographic area over which the advertising campaign is focused
Sector	Sector is a conglomeration of different business operations having similar businesses and interests. It may also be defined as a distinct subset of the economy whose components share similar characteristics and interests.
Sub-sector	Sub-sector is derived from a further breakdown based on the characteristics and interests of its components.
Vertical	Vertical may exist within a sub-sector representing different domain areas or the client industries served by the industry.
Occupation	Occupation is a set of job roles, which perform similar/related set of functions in an industry
Function	Function is an activity necessary for achieving the key purpose of the sector, occupation, or area of work, which can be carried out by a person or a group of persons. Functions are identified through functional analysis and form the basis of OS.

Sales Coordinator free of cost 6 month

Sub-functions	Sub-functions are sub-activities essential to fulfill the achieving the objectives of the function.
Job role	Job role defines a unique set of functions that together form a unique employment opportunity in an organization.
Occupational Standards (OS)	OS specify the standards of performance an individual must achieve when carrying out a function in the workplace, together with the knowledge and understanding they need to meet that standard consistently. Occupational Standards are applicable both in the Indian and global contexts.
Performance Criteria	Performance Criteria are statements that together specify the standard of performance required when carrying out a task
National Occupational Standards (NOS)	NOS are Occupational Standards which apply uniquely in the Indian context.
Qualifications Pack Code	Qualifications Pack Code is a unique reference code that identifies a qualifications pack.
Qualifications Pack(QP)	Qualifications Pack comprises the set of OS, together with the educational, training and other criteria required to perform a job role. A Qualifications Pack is assigned a unique qualification pack code.
Unit Code	Unit Code is a unique identifier for an Occupational Standard, which is denoted by an ‘N’.
Unit Title	Unit Title gives a clear overall statement about what the incumbent should be able to do.
Description	Description gives a short summary of the unit content. This would be helpful to anyone searching on a database to verify that this is the appropriate OS they are looking for.
Scope	Scope is the set of statements specifying the range of variables that an individual may have to deal with in carrying out the function which have a critical impact on the quality of performance required.
Knowledge and Understanding	Knowledge and Understanding are statements which together specify the technical, generic, professional and organizational specific knowledge that an individual needs in order to perform to the required standard.
Organizational Context	Organizational Context includes the way the organization is structured and how it operates, including the extent of operative knowledge managers have of their relevant areas of responsibility.
Technical Knowledge	Technical Knowledge is the specific knowledge needed to accomplish specific designated responsibilities.
Core Skills/Generic Skills	Core Skills or Generic Skills are a group of skills that are key to learning and working in today’s world. These skills are typically needed in any work environment. In the context of the OS, these include communication related skills that are applicable to most job roles.
Keywords /Terms	Description
NOS	National Occupational Standard(s)
QP	Qualifications Pack
NVEQF	National Vocational Education Qualifications Framework
NVQF	National Vocational Qualifications Framework

National Occupational Standard

Unit Code	MES/N0210
Unit Title (Task)	Manage sales operations
Description	This OS unit is about managing sales operations including inventory and billing
Scope	This unit/task covers the following: Managing sales operations
Performance Criteria (PC) w.r.t. the Scope
Element	Performance Criteria
Managing sales operations	To be competent, the user/individual on the job must be able to: PC1. understand details (inventory, rate, customer etc.) from the sales contracts PC2. create an operations schedule, if appropriate PC3. raise invoices and enter information into the sales system on the basis of inventory sold, creating and distributing site/inventory trackers as appropriate PC4. prepare, check and generate traffic orders based on ros received from clients/agencies PC5. generate and maintain reports on debtors, competitors, lost clients etc, and forward these reports to relevant parties for follow-up
Knowledge and Understanding (K)
A. Organizational Context (Knowledge of the company / organization and its processes)	The user/individual on the job needs to know and understand: KA1. the total advertisement inventory available with the organization KA2. the sales process being followed by the organization and the key activities involved
B. Technical Knowledge	The user/individual on the job needs to know and understand: KB1. the features and workings of the sales system and how to use it effectively KB2. how to calculate customer billings and prepare accurate invoices KB3. how to manage customer collections effectively KB4. how to generate relevant mis reports that can be useful to management KB5. how to effectively use software (microsoft excel, sap, salesforce) KB6. applicable legal and regulatory requirements
Skills (S) (Optional)
A. Core Skills/ Generic Skills	Writing Skills
The user/individual on the job needs to know and understand how to: SA1. input data accurately into the sales system SA2. prepare accurate sales MIS reports in various cuts including metrics such as inventory sold, rate at which sold, average debtors etc.
Reading Skills
The user/individual on the job needs to know and understand how to: SA3. read inventory consumption reports (such as playout logs) to determine the quantity of inventory sold

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	SA4. read contracts to determine the value/rate at which the inventory is sold SA5. read, monitor and analyse media (newspapers,hoardings etc) to generate leads for sales team members
Oral Communication (Listening and Speaking skills)
The user/individual on the job needs to know and understand how to: SA6. identify and network with potential clients through personal networks, recommendations from existing clients, cold calls, industry events SA7. make contact and build rapport with identified potential clients SA8. network with content production teams to identify opportunities for media integrations
B. Professional Skills	Plan and Organize
The user/individual on the job needs to know and understand how to: SB1.     raise invoices and manage billing and collections within the time-frame acceptable within the organisation
Problem Solving
The user/individual on the job needs to know and understand how to: SB2.    identify any problems associated with the successful execution of the task and undertake steps to mitigate them
Decision making
The user/individual on the job needs to know and understand how to: SB3.     make and justify decisions relating to the future sales strategy and consider the broader organisational implications SB4.    determine sales direction within the limits of your authority
Analytical Thinking
The user/individual on the job needs to know and understand how to: SB5.            undertake analytical activities to develop sales activities SB6.     undertake customer segmentation analysis to recognize key customer groups and segments to maximize sales success
Critical Thinking
The user/individual on the job needs to know and understand how to: SB7.     assess financial implications of sales activities in the context of strategy and the most cost effective and beneficial methods SB8.     create a sense of common purpose and direction while managing sales operations individually or with the team
Customer Centricity
The user/individual on the job needs to know and understand how to: NA

NOS Version Control

NOS Code	MES/N0210
Credits(NSQF)	TBD	Version number	1.0
Sector	Media and Entertainment	Drafted on	09/11/2014
Sub-sector	Television, Print, Radio, Digital, Out-of-home	Last reviewed on	21/11/2018
Occupation	Ad Sales / Account Management/ Scheduling/ Traffic	Next review date	20/06/2021

National Occupational Standard

Skills (S) (Optional)
A. Core Skills/ Generic Skills	Writing Skills
The user/individual on the job needs to know and understand how to: SA1. organize and store documentation SA2. access information available through internal processes/ systems to draw insights SA3. create and maintain advertising activity related databases
Reading Skills
The user/individual on the job needs to know and understand how to: SA4. read and understand instructions, policies, procedures and norms regarding MIS reportage
Oral Communication (Listening and Speaking skills)
The user/individual on the job needs to know and understand how to: SA5. liaise with relevant departments to understand reporting requirements
B. Professional Skills	Plan and Organize
The user/individual on the job needs to know and understand how to: SB1.     organise and interpret data in a detailed, organized manner, ensuring that no potential issues are overlooked SB2.    able to organize information efficiently and effectively.
Decision making
The user/individual on the job needs to know and understand how to: SB3.    make decisions for smooth & successful operation of businesses based on these reports
Analytical Thinking
The user/individual on the job needs to know and understand how to: SB4.    use these reports for analyzing different aspects of business
Problem Solving
The user/individual on the job needs to know and understand how to: SB5.     prepare MIS reports to support decision making/analysing the trend eg., market/product/competitor etc.,
Critical Thinking
The user/individual on the job needs to know and understand how to: SB6.     make better plans and carefully organize business operations depending on these reports
Customer Centricity
The user/individual on the job needs to know and understand how to: SB7.    share relevant information through MIS

NOS Code	MES/N0216
Credits(NSQF)	TBD	Version number	1.0
Sector	Media and Entertainment	Drafted on	09/11/2014
Sub-sector	Television, Print, Radio, Digital, Out-of-home	Last reviewed on	21/11/2018
Occupation	Ad Sales / Account Management/ Scheduling/ Traffic	Next review date	20/06/2021

	SA5. read, monitor and analyze media (newspapers, hoardings etc.) to generate leads for sales team members
Oral Communication (Listening and Speaking skills)
The user/individual on the job needs to know and understand how to: SA6. liaise with relevant departments to clearly understand sales processes and collection procedures
B. Professional Skills	Plan and Organize
The user/individual on the job needs to know and understand how to: SB1. raise invoices and manage billing and collections within the time-frame acceptable within the organization SB2. use relevant IT systems available in an organization related to sales collections SB3. complete the documents, contracts and records required by the organisation relating to the collections
Problem Solving
The user/individual on the job needs to know and understand how to: SB4. identify any problems associated with successful collections and undertake steps to mitigate them, or raise concerns to appropriate personnel
Decision Making
The user/individual on the job needs to know and understand how to: SB5. make decisions to report to relevant people with the reasons when orders cannot be processed
Customer Centricity
The user/individual on the job needs to know and understand how to: SB6. ensure that clients’ requirements are passed on promptly to those responsible for fulfilling them
Analytical thinking
The user/individual on the job needs to know and understand how to: N.A
Critical Thinking
The user/individual on the job needs to know and understand how to: N.A

NOS Version Control

NOS Code	MES/N0217
Credits(NSQF)	TBD	Version number	1.0
Sector	Media and Entertainment	Drafted on	09/11/2014
Sub-sector	Television, Print, Radio, Digital, Out-of- home	Last reviewed on	21/11/2018
Occupation	Ad Sales / Account Management/ Scheduling/ Traffic	Next review date	20/06/2021

National Occupational Standard

Unit Code	MES/N0104
Unit Title (Task)	Maintain workplace health and safety
Description	This OS unit is about contributing towards maintaining a healthy, safe and secure working environment
Scope	This unit/task covers the following: Understanding the health, safety and security risks prevalent in the workplaceKnowing the people responsible for health and safety and the resources availableIdentifying and reporting risksComplying with procedures in the event of an emergency
Performance Criteria (PC) w.r.t. the Scope
Element	Performance Criteria
Understanding the	To be competent, the user/individual on the job must be able to: PC1. understand and comply with the organization’s current health, safety and security policies and procedures PC2. understand the safe working practices pertaining to own occupation PC3. understand the government norms and policies relating to health and safety including emergency procedures for illness, accidents, fires or others which may involve evacuation of the premises PC4. participate in organization health and safety knowledge sessions and drills
health, safety and
security risks prevalent
in the workplace
Knowing the people	PC5. identify the people responsible for health and safety in the workplace, including those to contact in case of an emergency PC6. identify security signals e.g. fire alarms and places such as staircases, fire warden stations, first aid and medical rooms
responsible for health
and safety and the
resources available
Identifying and reporting risks	PC7. identify aspects of your workplace that could cause potential risk to own and others health and safety PC8. ensure own personal health and safety, and that of others in the workplace though precautionary measures PC9. identify and recommend opportunities for improving health, safety, and security to the designated person PC10. report any hazards outside the individual’s authority to the relevant person in line with organizational procedures and warn other people who may be affected
Complying with	PC11. follow organization’s emergency procedures for accidents, fires or any other natural calamity in case of a hazard PC12. identify and correct risks like illness, accidents, fires or any other natural calamity safely and within the limits of individual’s authority
procedures in the
event of an
emergency
Knowledge and Understanding (K)
A. Organizational Context (Knowledge	The user/individual on the job needs to know and understand: KA1. organization’s norms and policies relating to health and safety KA2. government norms and policies regarding health and safety and related emergency procedures KA3. limits of authority while dealing with risks/ hazards
of the company /
organization and its

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NOS Version Control

NOS Code	MES/N0104
Credits(NSQF)	TBD	Version number	1.0
Sector	Media and Entertainment	Drafted on	09/11/2014
Sub-sector	Television, Print, Radio, Digital, Out-of-home	Last reviewed on	21/11/2018
Occupation	Ad Sales / Account Management/ Scheduling/ Traffic	Next review date	20/06/2021

Annexure

Nomenclature for QP and NOS

Qualifications Pack

Sub-sector	Range of Occupation numbers
Film	01-20
Television	21-30
Print	31-35
Animation	36-45
Gaming	46-55
Radio	56-60
Digital	61-70
OOH / Advertising	71-80
Creative & Performing Art	81-85
Sound & Music	86-90
Theme & Amusement Park	91-95
Event Management	96-99

 

Sequence	Description	Example
Three letters	Media and Entertainment	MES
Slash	/	/
Next letter	Whether QP or NOS	Q
Next two numbers	Ad Sales / Account Management/ Scheduling/ Traffic	02
Next two numbers	Sales Coordinator (Media Organization)	04

Sales Coordinator free of cost 6 month

CRITERIA FOR ASSESSMENT OF TRAINEES

Job Role: Sales Coordinator

Qualification Pack: MES/Q0204

Sector Skill Council: Media and Entertainment Skills Council

Guidelines for Assessment:

1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each Performance Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC will also lay down proportion of marks for Theory and Skills Practical for each PC.

2. The assessment for the theory & Practical part will be based on knowledge bank of questions created by the AA and approved by SSC.

3. Individual assessment agencies will create unique question papers for theory part for each candidate at each examination/training center (as per assessment criteria below)

4. Individual assessment agencies will create unique evaluations for skill practical for every student at each examination/training center based on this criteria.

5. To pass the Qualification Pack , every trainee should score a minimum of 70% cumulatively (Theory and Practical).

Assessment Outcomes	Assessment Criteria for outcomes			Marks Allocation
Total Mark	Out Of	Theory	Skills Practical
MES/N0210 (Manage sales operations)	PC1.Understand details (inventory, rate, customer etc.) from the sales contracts	100	20	10	50
PC2.Create an operations schedule, if appropriate	20	10
PC3.Raise invoices and enter information into the sales system on the basis of inventory sold, creating and distributing site/inventory trackers as appropriate	20	10
PC4.Prepare, check and generate Traffic Orders based on ROs received from clients/agencies	20	10
PC5.Generate     and     maintain      reports     on     debtors, competitors, lost clients etc., and forward these reports to relevant parties for follow-up	20	10
		Total	100	50	50
MES/N0216 (Prepare MIS reports)	PC1.Gather raw data from the various advertising systems used by the individual	100	15	10	50
PC2.Interpret information by performing different analyses and draw suitable insights	15	5
PC3.Present information in an easy to understand format, that is acceptable to the organization	10	5
PC4.Refresh information with latest data from time to time	10	5
PC5.Understand the different types of reports expected by the management/ other internal functions	10	5
PC6.Prepare and present information in the defined format to meet requirements	15	10

	PC7.Respond positively   to   feedback   and   changes   in requirements		10	5
PC8.Continuously review the reports to identify key trends and other variances	15	5
		Total	100	50	50
	PC1.Understand details (inventory, rate, customer etc.)
	from the sales contracts		20	10
	PC2.Check Traffic Orders based on ROs received from
	clients/agencies, where appropriate		20	10
MES/N0217	PC3.Generate and   maintain   reports   on   billing   and
(Assist in	collections	100	20	10	50
collections)	PC4.Assist sales team members in collections by preparing
	and dispatching reminders and reconciliation reports to
	agencies and clients		20	10
	PC5.Respond positively   to   feedback   and   changes   in
	requirements		20	10
		Total	100	50	50
	PC1. Understand and comply with the organisation’s		10	5
	current health, safety and security policies and procedures
	PC2. Understand the safe working practices pertaining to		10	5
	own occupation
	PC3. Understand the government norms and policies		5	3
	relating to   health   and   safety   including   emergency
	procedures for illness, accidents, fires or others which may
	involve evacuation of the premises
	PC4. Participate   in   organization   health   and   safety		5	2
	knowledge sessions and drills
	PC5. Identify the people responsible for health and safety		10	5
	in the workplace, including those to contact in case of an
MES/N0104 (Maintain workplace health and safety)	emergency	100			50
PC6. Identify security signals e.g. fire alarms and places such as staircases, fire warden stations, first aid and medical rooms	10	5
PC7. Identify aspects of your workplace that could cause potential risk to own and others health and safety	10	5
	PC8. Ensure own personal health and safety, and that of		10	5
	others in the workplace though precautionary measures
	PC9. Identify and recommend opportunities for improving		5	3
	health, safety, and security to the designated person
	PC10. Report any hazards outside the individual’s authority		10	5
	to the   relevant   person   in   line   with   organizational
	procedures and warn other people who may be affected
	PC11. Follow organization’s emergency procedures for		10	5
	accidents, fires or any other natural calamity in case of a
	hazard
	PC12. Identify and correct risks like illness, accidents, fires		5	2
	or any other natural calamity safely and within the limits of
	individual’s authority
		Total	100	50	50